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Application for the 2nd tranche is closed

The ESS Application Service Portal has been closed. If you have any enquiries, or need to submit further information, please contact the ESS Secretariat via the following channels:

Email: enquiry@employmentsupport.hk
Telephone: 1836 122

Terms & Conditions


    A. Employers

  1. Generally speaking, with the exception of ineligible employers (see paragraph 1.2), applicants for ESS (“applicants”) must fulfil one of the following criteria:
    1. have participated in Mandatory Provident Fund (“MPF”) schemes (including the Master Trust Schemes (“MTS”) and the Industry Schemes (“IS”)) (“MPF Schemes”), and the MPF accounts of the applicants and their employees should have been set up on or before 31 March 2020 (i.e. cannot be backdated to that date or any earlier dates); or
    2. have set up MPF-exempted Occupational Retirement Schemes (including the ORSO registered schemes or ORSO exempted schemes) (“ORSO Schemes”), and the employees covered in the application must have become members of the relevant ORSO Schemes on or before 31 March 2020 (i.e. cannot be backdated to that date or any earlier dates).
  2. The following employers are not eligible for ESS:
    1. the Government (“Government”) of the Hong Kong Special Administrative Region (“HKSAR”), the Legislative Council of the HKSAR, the Judiciary of the HKSAR;
    2. the Liaison Office of the Central People’s Government in the HKSAR, the Office for Safeguarding National Security of the Central People’s Government in the HKSAR, the Office of the Commissioner of the Ministry of Foreign Affairs of the People’s Republic of China in the HKSAR, the Hong Kong Garrison of the Chinese People’s Liberation Army;
    3. offices of other governments and international organisations;
    4. specified statutory bodies and corporations; and
    5. specified public organisations, Government-owned companies or subvented organisations.

    The aforementioned types of employers are set out in the exclusion list.

    B. Self-employed persons

  3. Except those who are ineligible (please also see paragraph 1.4), applicants must have set up an MPF “Self-employed Person” account (“MPF SEP account”) on or before 31 March 2020 (i.e. cannot be backdated to that date or any earlier dates), which has not been terminated as of 31 March 2020. According to the Mandatory Provident Fund Schemes Ordinance (Chapter 485 of the Laws of Hong Kong), a “Self-employed Person” (“SEP”) is a person who earns income from the production of or trade in goods or services in a capacity other than an employee. An “MPF SEP account” is opened by a person who has enrolled himself/herself in an MPF Scheme as an “SEP”1.
  4. The following persons are not eligible for ESS:
    1. persons who have already received the one-off subsidy of $7,500 for SEP in the first tranche of ESS;
    2. freelancers who provide school bus services as school bus drivers, school private light bus drivers and escorts (commonly known as “nannies”) and have applied for the subsidies under the “School Bus Service Providers Subsidy Scheme” of the Education Bureau2; and
    3. freelancers who are tour service coach drivers and have applied for the subsidies under the “Tour Service Coach Drivers (Mainly Serving Tourists) Support Scheme” of the Tourism Commission3.
  • 1 Any person who is an SEP of at least 18 but under 65 years of age has the legal obligation to enrol himself/herself into an MPF Scheme.
  • 2 Except proprietors of a fleet or vehicle who are also drivers/escorts with an MPF SEP account; they can apply for the ESS subsidies as self-employed persons and, at the same time, the subsidies under the "School Bus Service Providers Subsidy Scheme".
  • 3 Except proprietors of a fleet/vehicle who are also drivers with an MPF SEP account; they can apply for the ESS subsidy as self-employed persons and, at the same time, the subsidy under the "Tour Service Coach Drivers (Mainly Serving Tourists) Support Scheme".
  1. In these Terms and Conditions, “the Secretariat” refers to the ESS Secretariat of the Government, while “the ESS processing agent” refers to the Central Processing Agent for ESS and its subcontractors appointed by the Secretariat. The ESS processing agent assists the Government in the implementation of ESS (including designing the online application portal, calculating the amount of subsidies, and handling public enquiries, etc.), vetting of applications, handling of complaints and auditing of applications to prevent abuses.
  2. Each eligible applicant (employer or SEP) can only submit one application. Employers with both MPF and ORSO Schemes or have participated in more than one MPF/ORSO Scheme should also submit one application only.
  3. No amendments to the information on the application form will be accepted after the confirmed completion and submission of the online application (please also see paragraphs 2.10 and 2.13). The Government shall not be responsible for any failure of the Government to disburse the subsidy or failure of an applicant to receive the subsidy and any other problems arising from inaccurate information in respect of MPF accounts, ORSO accounts, bank account or other details or information provided in the application form.
  4. A. For employers only

  5. Wage subsidies are disbursed in two tranches. Each tranche covers subsidies for three months: all subsidies received in the first tranche4 must be spent on paying wages to employees from June to August 2020; and all subsidies received in the second tranche must be spent on paying wages to employees from September to November 2020. Employers who have applied for wage subsidies in the first tranche (regardless of whether the application was successful or not) and wish to apply for wage subsidies in the second tranche are required to submit a fresh application.
  6. Under ESS, each employer (company / corporation / organisation / natural person) should submit an independent application by including all of its MPF accounts and/or ORSO Schemes in the same application. If the subsidiary companies / branches of an entity have set up different MPF accounts and/or ORSO Schemes for their employees, each subsidiary company / branch should submit an independent application. Since each employer is regarded as an independent applicant under ESS, the requirement to provide undertakings, calculation of the amount of subsidy and the monitoring and penalty arrangements will apply to individual employers. On the other hand, if a holding company has enrolled the employees in its subsidiary companies / branches into the same MPF account or set up the same ORSO Scheme, the holding company should submit one application only.
  7. (For employers participating in MPF Schemes only) Applicants cannot apply for wage subsidies in respect of “casual employees”5 under the MTS and the IS. They have to make relevant declaration in this regard when submitting their applications.
  8. (For employers with some but not all employees whose wages are fully funded by the Government and have received notification letters from the relevant Government departments only) Applicants (including Government-funded organisations, Government outsourced service contractors and consultants) can only apply for wage subsidies in respect of their employees whose wages are not fully funded by the Government. They have to make relevant declaration in this regard.
  9. Applicants cannot apply for wage subsidies under ESS in respect of the employees who have applied for the Catering Business (Social Distancing) Subsidy Scheme in respect of licensed premises (including applications being processed or approved). They have to make relevant declaration in this regard when submitting their applications.
  10. Applicants who are green minibus and local ferry operators should note that if they apply for ESS wage subsidies in the second tranche in respect of their employees aged 65 or above, they cannot apply for subsidies under the second tranche of Wages Subsidy to Green Minibus or Local Ferry Operators of Hiring Eligible Employees aged 65 or above of the Transport Department in respect of the same employees.
  11. Generally speaking, no amendment to the information on the application form will be accepted after the confirmed completion and submission of the online application. Should there be any special circumstances, applicants should use the registered email address or other specified means to contact the ESS processing agent (means of contact has been specified on the ESS website and the application form). The ESS processing agent will request the applicant to provide relevant information for verification of the applicant’s identity and follow-up. Relevant information includes but not limited to the application number, name of employer and MPF Scheme registration / participation number and / or ORSO registration / exemption number.

  12. B. For self-employed persons only

  13. Applicants must not have received the one-off subsidy of $7,500 for SEP under the first tranche of ESS, and their MPF accounts must be “MPF SEP accounts” set up on or before 31 March 2020. An applicant cannot use an MPF account opened in the capacity of an “employee” or a “personal MPF account” in any form to apply for ESS (please also see paragraphs 1.3 and 1.4(a)).
  14. An SEP eligible for ESS may only apply once for a one-off lump-sum subsidy of $7,500 under ESS (covering both the first and the second tranches) even if the applicant has more than one “MPF SEP account”.
  15. Generally speaking, no amendment to the information on the application form will be accepted after the confirmed completion and submission of the online application. Should there be any special circumstances, applicants should use the registered email address or other specified means to contact the ESS processing agent (means of contact has been specified on the ESS website and the application form). The ESS processing agent will request relevant information for verification of the applicant’s identity and follow-up. Relevant information includes but not limited to the application number, name and Hong Kong Identity Card (“HKIC”) number.
  • 4 The application for the first tranche of ESS has been closed on 14 June 2020.
  • 5 The term “casual employees” refer to employees who are at least 18 but under 65 years of age, and are employed in the construction industry or the catering industry on a day-to-day basis or for a fixed period of less than 60 days.

    A. Employers

  1. Wage subsidies are disbursed in two tranches. Each tranche covers subsidies for three months: all subsidies received in the first tranche must be spent on paying wages to employees from June to August 2020; and all subsidies received in the second tranche must be spent on paying wages to employees from September to November 2020.
  2. When making online application for the second tranche of ESS, an applicant must sign an undertaking to undertake and warrant that the applicant:
    1. must not “make redundancies” during the subsidy period, i.e. the number of paid employees in any one month during the subsidy period (i.e. September to November 2020) must not be less than the total number of paid and unpaid staff in March 2020 (“committed headcount of paid employees”); and
    2. must spend all the granted wage subsidies on paying wages to employees for the relevant months during the subsidy period.
  3. If an applicant is found to have breached the undertaking, the Government will be entitled to claw back all or part of the wage subsidies of the second tranche and/or impose other penalties (See Part 9 for details).
  4. The subsidies disbursed by the Government to an applicant should only be used to pay the wages of their employees for the relevant months during the subsidy period (“specified purpose”), but not for any other uses or purposes including in-kind benefits for employees or donations. An applicant shall hold the subsidies as trustee for the Government until the relevant subsidies are used for the specified purpose in accordance with these Terms and Conditions. The applicant shall return to the Government any subsidies that are not used for the specified purpose.
  5. A1. Employers participating in MPF Schemes

  6. Eligible employers participating in MPF Schemes (including the MTS and the IS) can apply for wage subsidies in respect of the following categories of employees:
    1. “regular employees”6 under the MTS and the IS, for whom mandatory contributions have been made by their employers; and
    2. employees aged 65 or above under the MTS and the IS.
  7. It should be note that:
    1. Employers cannot apply for wage subsidies in respect of “casual employees” under the MTS and the IS. Applicants have to make relevant declaration in this regard when submitting their applications.
    2. A snapshot of individual employer’s MPF account information (including contribution records) for December 2019 to March 2020 was taken on 7 May 2020, which will be used for calculating wage subsidies. No changes to the information of the MPF account concerning this period will be allowed for the purpose of applying for ESS subsidies (please also see paragraph 3.8(b)).
    3. Employers with some but not all employees whose wages are fully funded by the Government (including Government-funded organisations, Government outsourced service contractors and consultants) and have received notification letters from the relevant Government departments cannot apply for wage subsidies in respect of the employees whose wages are fully funded by the Government. They have to make relevant declaration in this regard.
  8. Applicants can choose any one month among December 2019, January, February and March 2020 as the “specified month”. Employers who have been granted wage subsidies in the first tranche can choose another month as the “specified month” when submitting the application for the second tranche. The number of employees and their respective “relevant income”7 / wages in the “specified month” as shown on the MPF record certificates will serve as the basis for calculating wage subsidies by the ESS processing agent:
  9. “Regular employees” aged between 18 and 64

    1. The amount of wage subsidies will be calculated based on 50% of the actual wages paid to each “regular employee” aged between 18 and 64 in the “specified month”, with a wage cap at $18,000 per month. The maximum wage subsidy per employee is $9,000 per month.

    Employees aged 65 or above with MPF accounts

    1. If information on the wages of employees aged 65 or above is shown on the employer’s MPF record certificate, the amount of wage subsidies will be calculated based on 50% of the wages actually paid to the relevant employees in the “specified month”, with a wage cap at $18,000 per month per employee. The maximum wage subsidy per employee is $9,000 per month.
    2. If information on the MPF voluntary contributions for employees aged 65 or above (but not their wages) is shown on the employer’s MPF record certificate, the amount of wage subsidies will be calculated by multiplying the amount of the employer’s voluntary contributions for the relevant employees in the “specified month” by 10 times, with a cap at $9,000 per month per employee.
    3. If information on the employment of employees aged 65 or above (but not their wages nor the MPF voluntary contributions made for them by the employer) is shown on the employer’s MPF record certificate, the amount of wage subsidies will be calculated based on the number of such employees aged 65 or above engaged in the “specified month”, with a subsidy of $5,000 per employee per month.
    4. If the amount of wage subsidy for any of the employees aged 65 or above calculated based on paragraph 3.7(b) or 3.7(c) is below $5,000 per month, the employers may receive a wage subsidy of $5,000 for each of such employees per month.
  10. It should be noted that:
    1. If an employer applies for subsidies for both “regular employees” aged between 18 and 64 and employees aged 65 or above with MPF accounts, the employer must choose the same “specified month” for calculating the wage subsidies in respect of all employees.
    2. Regarding the basis for calculating the amount of subsidies, which will be based on the number of employees and their respective “relevant income” / wages in the “specified month” chosen by the applicant, only employees for whom default mandatory contributions (excluding surcharge) have been settled on or before 7 May 2020 will be included in the calculation of wage subsidies.
    3. For new employees, if the applicant has made MPF contributions for them in the “specified month” and such information is shown on the MPF record certificate of that “specified month”, these employees will be included in the calculation of wage subsidies.
    4. As for employees who have quitted / will quit in or after the “specified month” chosen by the applicant, these employees will be included in the calculation of wage subsidies if their information is shown on the MPF record certificate of that “specified month”.

    A2. Employers who have set up ORSO Schemes

  11. Employers who have set up ORSO Schemes can apply for wage subsidies in respect of employees who are members of their ORSO Schemes.
  12. Applicants can only apply for subsidies in respect of employees who are holders of the HKIC.
  13. Applicants can choose any one month among December 2019, January, February and March 2020 as the “specified month”. The amount of wage subsidies will be calculated based on 50% of the actual wages (including any wages, salaries, leave pay, fees, commissions, bonuses, gratuities, perquisites or allowances paid to the employees, but does not include severance payments or long service payments under the Employment Ordinance (Chapter 57 of the Laws of Hong Kong)) paid to each employee in the “specified month”, with a wage cap at $18,000 per month. The maximum wage subsidy per employee is $9,000 per month. Applicants who have been granted wage subsidies in the first tranche can choose another month as the “specified month” when submitting the applications for the second tranche.
  14. If the amount of wage subsidy for any of the eligible employees aged 65 or above calculated based on paragraph 3.11 is below $5,000 per month, the employers may receive a wage subsidy of $5,000 for each of such employees per month.
  15. It should be noted that:
    1. Employers with some but not all employees whose wages are fully funded by the Government (including Government-funded organisations, Government outsourced service contractors and consultants) and have received notification letters from the relevant Government departments cannot apply for wage subsidies in respect of the employees whose wages are fully funded by the Government. They have to make relevant declaration in this regard.
    2. If an applicant has set up both an MPF account and an ORSO Scheme for an employee, the calculation of subsidies will be based on the “relevant income” / wages as shown in the MPF record certificate. If an applicant has set up more than one ORSO Scheme for an employee, the applicant should only provide the actual wage of the employee under one of the ORSO Schemes as the basis for calculating the subsidy.

    B. Self-employed persons

  16. A one-off lump-sum subsidy of $7,500 will be granted to each eligible SEP under ESS (excluding those who have already received one-off subsidy in the first tranche of ESS).
  • 6 The term “regular employees” refers to employees who are at least 18 but under 65 years of age and have been employed in any industry for a continuous period of 60 days or more.
  • 7 “Relevant income” includes wages, allowances, commissions and bonuses, etc., but excluding severance payments or long service payments under the Employment Ordinance (Chapter 57 of the Laws of Hong Kong). For more information, please refer to the Guidelines on Relevant Income published by the Mandatory Provident Fund Schemes Authority.
  1. All applicants must complete and submit the application form via the ESS webpage at www.ess.gov.hk and upload the required supporting documents therein or via other specified means. The Secretariat and/or the ESS processing agent may contact applicants via email or other channels and request applicants to submit or supplement relevant documents.
  2. Applicants may choose to complete the application form in Chinese or English.
  3. (For employers who have been granted wage subsidies in the first tranche only) The application number and password received by, and the mobile phone number of the contact person provided by, the applicants when applying for the first tranche of subsidies are also applicable to the second tranche applications. Applicants must use such application number, password and mobile phone number to logon the application webpage to apply for the second tranche. The application webpage will automatically display information submitted by the applicants for the first tranche of application. Applicants should check the accuracy of such information. Applicants may amend some of the information in the application form as necessary, such as choosing another “specified month”, changing the email address or the mobile phone number of the contact person (please also see paragraphs 5.1 to 5.4 for other application procedures).
  4. Once submitted, an application cannot be amended (please also see paragraphs 2.3, 2.10 and 2.13). Applicants should verify and ensure that all the information on the application form and in the supporting documents is true, complete and accurate before submitting the application form.
  5. Upon successful submission of the online application form, an applicant will be notified by email and SMS message that the applicant’s application has been received by the system and an application number and a password will be issued (employers who have been granted wage subsidies in the first tranche will receive the same application number and password as in the first tranche). Failure to connect to the Internet at any time during the process of completing the application form may disrupt the application process and the applicant would have to complete the form again. Please note that the online application is completed only upon the applicant’s receipt of an email with an assigned application number and SMS acknowledgement message, and only such completed application will be processed.
  6. After successful submission of the application, the applicant may enter the assigned application number and password in the online system to check the status of application.
  7. The Secretariat and the ESS processing agent reserve all rights to further enquire about an applicant, including but not limited to conducting on-site auditing at the relevant companies/organisations and requesting additional documents or information from the applicant in order to verify the applicant’s eligibility for application and the authenticity of the information submitted. The applicant must submit the requested documents or information within the time specified by the Secretariat and/or the ESS processing agent, otherwise the application may be rejected.
  8. Provision of incomplete or inaccurate information may delay the processing of an application and/or render the application invalid.
  9. If an applicant makes any false statement or misrepresentation, withholds any information, or furnishes to the Government, the Secretariat and/or the ESS processing agent any false or misleading documents/information for the purpose of obtaining subsidies under ESS, the applicant may be liable for prosecution.
  10. The applicant must retain until 2 years after the date of application the original copy of all documents submitted during the application process as well as documents for proving the authenticity of the former for application reviewing purpose. Documents of proof include but not limited to remittance slips of auto-transfer issued by bank, salary statements, records of employee receipts, contribution records of ORSO Schemes, etc.

    A. Employers

    Paragraphs 5.1 to 5.4 are only applicable to employers who have been granted wage subsidies in the first tranche

  1. Applicants must use the application number, password and mobile phone number of the contact person for the first tranche of ESS to logon the application webpage www.ess.gov.hk to apply for the second tranche of wage subsidies. Applicants should review the information submitted and documents uploaded in the first tranche.
  2. If the applicant chooses the same “specified month” as that of the first tranche in their application for the second tranche of subsidies, the applicant will not need to re-enter the information or upload any documents. The applicant may change some of the relevant information (e.g. adding MPF Scheme registration/participation number or ORSO registration/exemption number, changing the email address or mobile phone number) in the online application form where necessary. For details, please refer to the application website and the online application form.
  3. If the applicant chooses a “specified month” different from that of the first tranche when applying for the second tranche of subsidies, the applicant should follow the instructions in the online application form to upload documents and/or update the information (e.g. providing additional MPF account information) where necessary. For applicants with some but not all employees whose wages are fully funded by the Government and have received notification letters from the relevant Government departments, they are required to use the designated form to input and upload the information of eligible employees under ESS (i.e. employees whose wages are not fully funded by the Government), including the “relevant income” / wages and the employer’s MPF contributions paid by the applicants in respect of each eligible employee in the new “specified month”. As for applicants who have set up ORSO Schemes for their employees, they are required to use the designated form to input and upload the information of eligible employees under ESS (i.e. employees who are holders of HKIC), including the actual wages of each employee in the new “specified month”. For employers with some but not all employees whose wages are fully funded by the Government and have received notification letters from the relevant Government departments, they are required to input the information of employees whose wages are not fully funded by the Government only (please also see paragraphs 3.9 to 3.12 above).
  4. Applicants cannot amend the information of the bank account when submitting the application for the second tranche of subsidies. If an applicant needs to amend the information of the bank account for receiving the second tranche of subsidies due to special reasons, the applicant should notify the ESS processing agent separately according to the instructions in the online application form, and provide supplementary information on the bank statement and/or other supporting documents as may be required by the ESS processing agent for verification and follow-up.
  5. A1. Employers participating in MPF Schemes

  6. The information required in the application form includes:
    1. name and address of the applicant (company / corporation / organisation / natural person);
    2. relevant information of the Business Registration or the registration of other organisations (e.g. Company Registration Number, registration number under the Societies Ordinance or the Education Ordinance, non-governmental organisations code assigned by the Social Welfare Department) (the name of the applicant must tally with the information on the relevant certificate or registration; except for natural person);
    3. name(s) of all MPF Scheme(s) participated under the name of the applicant since 1 December 2019, the employer’s registration / participation number(s), and name(s) of the MPF trustee(s) (the name of the applicant must tally with the record of the MPF trustee(s));
    4. the “specified month” for calculating the subsidies;
    5. information of the Hong Kong bank account for receiving the subsidies (including name of bank, name of bank account holder and bank account number) (the applicant’s name must be the same as that of the bank account holder); and
    6. name, email address and mobile phone number of the person authorised by the applicant to submit the application on the applicant’s behalf (“the authorised representative”).
  7. The applicant should upload or submit via other specified means the following documents:
    1. scanned copies of the bank statement(s), cheque book(s) or passbook(s) which show the information as mentioned in paragraph 5.5(e) above;
    2. scanned copies of the applicant’s Business Registration Certificate(s) or the document(s) of the registration of other organisation(s) as mentioned in paragraph 5.5(b) above; and
    3. scanned copies of any documents (e.g. MPF member benefit statements) issued by the MPF trustees which show all the MPF Schemes participated by the applicant from 1 December 2019 to 31 March 2020 as mentioned in paragraph 5.5(c) above. The documents must clearly indicate the name(s) of the MPF trustee(s), the names of the MPF Scheme(s), and the scheme registration/participation number(s) of the employer. If the applicant has changed its MPF trustee, MPF Scheme, and/or registration/participation number on or after 1 April 2020, the applicant should complete the relevant details in the appropriate section of the online application form, and upload the relevant MPF supporting documents.
  8. Applicants with some but not all employees whose wages are fully funded by the Government and have received notification letters from the relevant Government departments should note the following when reporting information of eligible employees under ESS:
    1. Applicants cannot apply for wage subsidies for employees whose wages are fully funded by the Government;
    2. Applicants must provide in the designated form information of eligible employees including the number of eligible employees in March 2020, and the “relevant income” / wages and the employer’s MPF contributions in respect of each eligible employee in the “specified month”, and submit it to the Secretariat and/or the ESS processing agent; and
    3. (For employers who have been granted wage subsidies in the first tranche and participate in the second tranche only) Applicants have to fill in the “relevant income” / wages and the employer’s MPF contribution in respect of each eligible employee in June and July 2020 in the designated form, and submit it together with their applications of the second tranche of wage subsidies. The applicants also have to submit to the Secretariat and/or the ESS processing agent the “relevant income” / wages and the employer’s MPF contributions in respect of the relevant employees in August 2020 on or before 30 September 2020.

    A2. Employers who have set up ORSO Schemes

  9. The information required in the application form includes:
    1. name and address of the applicant (company / corporation / organisation / natural person);
    2. relevant information of the Business Registration or the registration of other organisations (e.g. Company Registration Number, registration number under the Societies Ordinance or the Education Ordinance, non-governmental organisations code assigned by the Social Welfare Department) (the name of the applicant must tally with the information on the relevant certificate or registration; except for natural person);
    3. name(s) of the ORSO Scheme(s), the MPF exemption number(s) and the ORSO registration/exemption number(s);
    4. the “specified month” for calculating the subsidies;
    5. number of eligible employees in March 2020 (please also see paragraphs 3.9 to 3.12 above);
    6. information of a Hong Kong bank account for receiving the subsidies (including name of bank, name of bank account holder and bank account number) (the applicant’s name must be the same as that of the bank account holder); and
    7. name, email address and mobile phone number of the applicant’s authorised representative.
  10. Applicants should upload or submit via other specified means the following documents:
    1. scanned copies of the exemption certificate(s) issued by the Mandatory Provident Fund Schemes Authority under section 5 of the Mandatory Provident Fund Schemes Ordinance (Cap. 485 of the Laws of Hong Kong);
    2. designated forms to fill in the information of employees who are eligible for ESS, including the actual wages of each employee in the “specified month” (please also see paragraphs 3.9 to 3.12 above);
    3. scanned copies of Business Registration Certificate(s) or the document(s) of the registration of other organisation(s) as mentioned in paragraph 5.8(b) above;
    4. scanned copies of the bank statement(s), cheque book(s) or passbook(s) which show the information as mentioned in paragraph 5.8(f) above; and
    5. (For employers who have been granted wage subsidies in the first tranche and participate in the second tranche only) Applicants have to fill in the actual wages of each eligible employee in June and July 2020 in the designated form. The applicants also have to submit to the Secretariat and/or the ESS processing agent the actual wages of the relevant employees in August 2020 on or before 30 September 2020.

    B. Self-employed Persons

  11. Please note that applicants must use “MPF SEP accounts” to apply for subsidies under ESS. Persons who have already received one-off subsidies for SEP in the first tranche of ESS are not eligible for the second tranche (please also see paragraphs 1.3, 1.4 and 2.11).
  12. The information required in the application form includes:
    1. name of the applicant;
    2. HKIC number;
    3. email address and mobile phone number;
    4. name of the MPF Scheme (any of the MPF SEP accounts of the applicant) and name of the MPF trustee (the name of the applicant must tally with the record of the MPF trustee); and
    5. information of the Hong Kong bank account for receiving the subsidies (including name of bank, name of bank account holder and bank account number) (the applicant’s name must be the same as that of the bank account holder).
  13. Applicants should upload or submit via other specified means the following documents:
    1. scanned copies of the bank statement(s), cheque book(s) or passbook(s) which show the information as mentioned in paragraph 5.11(e) above; and
    2. scanned copies of any document issued by the MPF trustees related to the “MPF SEP account” of the applicant as mentioned in paragraph 5.11(d) above. The document must clearly indicate the name of the MPF trustee, the name of the MPF Scheme, and the registration/participation number of the SEP.

6.1   7 a.m. on 31 August 2020 to 11:59 p.m. on 13 September 2020

  1. All applications will be vetted. The Government reserves the rights to determine the eligibility of applicants.
  2. The Secretariat and the ESS processing agent reserve all rights to further enquire about an applicant, including but not limited to conducting on-site auditing at the relevant companies/organisations and requesting additional documents or information from the applicant in order to verify the applicant’s eligibility for application and the authenticity of the information submitted. The applicant shall submit the requested documents or information within the time specified by the Secretariat and/or the ESS processing agent, otherwise the application may be rejected. It should be noted that if further follow-up is required for individual applications, the time required for assessing the applications may be longer.
  3. The successful submission of application form does not constitute any approval by the Government of the application. The decision by the Government in respect of all applications under ESS is final. The Government reserves the right to make adjustments to the amount of subsidies, reject any applications and claw back all or part of any disbursed subsidies without giving any reason and without accepting any liability of whatever nature to any person.
  4. (For employers only) The Secretariat and/or the ESS processing agent will, for the purpose of vetting, assessing and reviewing the applications, obtain information of winding up, deregistration, striking off and dormant companies from the Companies Registry, Official Receiver’s Office and/or relevant departments of the Government. Notwithstanding that an application has been approved, if the Government finds out that the applicant is involved in winding up, deregistration or striking off process or has become dormant, the Government has the right to refuse the disbursement of subsidies to the applicant and revoke the relevant approval of the application. The Government reserves the right to require the applicant to return all or any part of the subsidies (depend on the circumstances) in the event that the disbursement has already been made.
  5. (For employers who have been granted wage subsidies in the first tranche and participate in the second tranche only) The Government reserves the right to reject an employer's application for the second tranche of wage subsidies if the Secretariat, in its absolute discretion, considers that the magnitude of “redundancies made” by the employer in its company/organisation during the subsidy period of the first tranche (i.e. from June to August 2020) was substantial, and the employer fails to (i) prove to the satisfaction of the Secretariat its intention to employ persons to replace those being laid off and/or re-employ those who have been laid off, or (ii) provide any reasonable explanations for the “redundancies made” by it (please also see paragraph 9.9).
  6. (For employers only) The Government will publish the names of employers who have received wage subsidies in the second tranche of ESS, the total amount of wage subsidies concerned and their “committed headcount of paid employees”. The applicants agree that if their applications were approved, the Government could publish the names of the employers, the total amount of wage subsidies concerned and their “committed headcount of paid employees”. The Government shall not be responsible for any adverse impact to the organisations receiving wage subsidies (including but not limited to financial or reputational loss and legal costs) caused or brought about by the use of such information by any third party.
  1. (For employers who have been granted wage subsidies in both the first and the second tranches) If an employer has breached the undertakings during the subsidy period of the first tranche (i.e. have not spent all the granted wage subsidies for a month during the subsidy period (i.e. from June to August 2020) on paying wages to employees in the same month and/or the number of paid employees in any one month during the subsidy period is less than the “committed headcount of paid employees”) and is required to return any unspent wage subsidies and/or pay penalties to the Government (please refer to Section 9 of the “Terms and Conditions for the First Tranche of Employment Support Scheme” for penalty of the first tranche), the Government may directly deduct the relevant amount from the amount of subsidies for the second tranche to be disbursed to the employer. The time required for processing such application of the second tranche may take longer.
  2. The Secretariat and/or the ESS processing agent will notify the successful applicants via email and SMS message that their applications are approved, and the subsidies will be deposited into the bank account as stated in their application forms. The decision of the Government on whether an application is successful and the amount of wage subsidies is final.
  3. The applicant agrees and undertakes to immediately notify the Government of any overpayment or any payment by mistake to the applicant under ESS and, upon request by the Secretariat and/or the ESS processing agent, to refund the same to the Government.
  1. Employers applying for the second tranche of wage subsidies are required to provide an undertaking to undertake and warrant not to “make redundancies” during the subsidy period (i.e. from September to November 2020) when submitting the online application form. Specifically, the number of paid employees (excluding employees on no-pay leave) in any one month of the subsidy period must not be less than the “committed headcount of paid employees” (i.e. the total number of paid and unpaid staff in March 2020). The employers must also undertake to spend all the wage subsidies for a particular month on paying wages to their employees for the same month during the subsidy period.
  2. If an employer fails to use all the wage subsidies received for a particular month to pay the wages of its employees in the same month during the three-month subsidy period of the second tranche, the Government will claw back the unspent balance of the subsidies for that month. The calculation is as follows:
  3. Subsidies to be clawed back by the Government ($) = Subsidies received for a particular month ($) Actual payroll expenses in the same month ($)
  4. If the number of paid employees in any one month of the subsidy period is less than the “committed headcount of paid employees”, the employer will have to pay a penalty to the Government. The calculation of the penalty the employer has to pay for individual months is as follows:
  5. Subsidies received for a particular month ($)
    x
    Headcount reduction percentage in the same month (%)
    x
    Penalty percentage (%)
    Headcount reduction
    percentage
    for a particular month (%)
    =
    Committed headcount
    of paid employees
    Total no. of paid employees
    in a particular month

    over Committed headcount of paid employees
    x
    100%
  6. The penalty percentage is determined by the applicant’s “committed headcount of paid employees” as shown in the relevant record. Details are set out below:
  7. Committed headcount of paid employees Penalty Percentage
    Less than 10 10%
    10 - 49 20%
    50 - 99 40%
    100 - 499 60%
    500 or more 80%
  8. For employers participating in MPF Schemes, the Secretariat and/or the ESS processing agent will audit whether the relevant employers have spent all the wage subsidies received for any one month during the subsidy period (i.e. from September to November 2020) on paying wages to their employees in the same month against the total number of paid employees and their “relevant income” / wages as shown on the monthly MPF record certificates provided by the MPF trustees. The Secretariat and/or the ESS processing agent will also compare this information with the “committed headcount of paid employees” to see whether the employers have “made any redundancies”.
  9. For employers participating in MPF Schemes who have been confirmed to have some but not all employees whose wages are fully funded by the Government (including Government-funded organisations, Government outsourced service contractors and consultants), they have to fill in the “relevant income” / wages and the employers’ MPF contributions in respect of each eligible employee (i.e. employees whose wages are not fully funded by the Government) in September, October and November 2020 respectively in the designated form, and submit it to the Secretariat and/or the ESS processing agent on or before 31 December 2020. The Secretariat and/or the ESS processing agent will determine whether an employer has breached any undertakings based on the information submitted by the employer together with the information shown on the MPF record certificates provided by the employer’s MPF trustee as mentioned in paragraph 9.5.
  10. For employers who have set up ORSO Schemes, they have to fill in the actual wages paid to each eligible employee in September, October and November 2020 respectively in the designated form (please also see paragraphs 3.9 to 3.12 above), and submit it to the Secretariat and/or the ESS processing agent on or before 31 December 2020. The Secretariat and/or the ESS processing agent will determine whether an employer has spent all the wage subsidies received for any one month during the subsidy period (i.e. from September to November 2020) on paying wages to its employees in the same month based on the number of paid employees and their wages as shown on the employees’ wages records for the subsidy period submitted by the employer. The Secretariat and/or the ESS processing agent will also compare this information with the total number of paid and unpaid employees in March 2020 as filled in the application form (i.e. the “committed headcount of paid employees”) to see whether the employer has “made any redundancies”.
  11. In reviewing whether employers have “made redundancies”, applicants should note that:
    1. If information of the employees who quit in or after March 2020 is shown on March’s MPF record certificates / payroll records of employers who have set up ORSO Schemes, the relevant employees will be included in the “committed headcount of paid employees” as a basis for comparing the total number of paid employees during the subsidy period.
    2. If an applicant has made MPF contributions/ set up ORSO Scheme(s) for new employees in March 2020 and such information is shown on the MPF record certificates/ payroll records of employers who have set up ORSO Scheme(s) for that month, these employees will be counted towards the “committed headcount of paid employees” as a basis for comparing the number of paid employees during the subsidy period (i.e. from September to November 2020). Likewise, if, in any one month of the subsidy period, an applicant has made MPF contributions for any new employees and such information is shown on the MPF record certificates of that month, or has set up ORSO Scheme(s) and paid wages to any new employees and such information is shown on the payroll records of that month, the relevant employees will be counted towards the total number of paid employees in that month.
    3. If an employer has applied for the second tranche subsidies for employees aged 65 or above with MPF accounts, the employer must provide to the MPF trustee(s) information on the wages of all employees aged 65 or above with MPF accounts in September, October and November 2020 for recording in the MPF record certificates and to prove that wages have been paid to the relevant employees for the months. Otherwise, the employees concerned will not be counted towards the total number of paid employees.
    4. If the MPF record certificate in March 2020 shows that an applicant has unsettled default mandatory contributions (excluding surcharge) as of 7 May 2020, the employees concerned will still be counted towards the “committed headcount of paid employees” as a basis for comparing the number of paid employees during the subsidy period.
    5. If an applicant has set up both an MPF account and an ORSO Scheme for an employee, or set up more than one ORSO Scheme for an employee, the employee will be counted as one headcount for calculating the “committed headcount of paid employees”.
  12. In addition to the abovementioned penalty:
    1. (For employers who have been granted wage subsidies in the first tranche and participate in the second tranche only) The Government reserves the right to reject an employer's application for the second tranche of wage subsidies if the Secretariat, in its absolute discretion, considers that the magnitude of “redundancies made” by the employer in its company/organisation during the subsidy period of the first tranche (i.e. from June to August 2020) was substantial, and the employer fails to (i) prove to the satisfaction of the Secretariat its intention to employ persons to replace those being laid off and/or re-employ those who have been laid off, or (ii) provide any reasonable explanations for the “redundancies made” by it;
    2. The Government reserves the right to claw back the second tranche of wage subsidies disbursed to an employer (in full or in part) if the Secretariat, in its absolute discretion, considers that the magnitude of “redundancies made” by the employer in its company/organisation during the subsidy period of the second tranche (i.e. from September to November 2020) was substantial, and the employer fails to (i) prove to the satisfaction of the Secretariat its intention to employ persons to replace those being laid off and/or re-employ those who have been laid off, or (ii) provide any reasonable explanations for the “redundancies made” by it;
    3. (For employers who have been granted wage subsidies in the first tranche and participate in the second tranche only) The Government reserves the right to reject an employer's application for the second tranche of wage subsidies (or, if the subsidies have been disbursed, require the employer to return the subsidies received (in full or in part) within a specified period) if the Secretariat, in its absolute discretion, considers that the employer has, during the subsidy period of the first tranche (i.e. from June to August 2020), engaged in conduct which directly or indirectly violates the objective of retaining employment under ESS, or is contrary to public interest; and
    4. The Government reserves the right to require an employer to return the second tranche of wage subsidies received (in full or in part) within a specified period if the Secretariat, in its absolute discretion, considers that the employer has, during the subsidy period of the second tranche (i.e. from September to November 2020), engaged in conduct which directly or indirectly violates the objective of retaining employment under ESS, or is contrary to public interest.
  13. The Secretariat reserves the right to require a successful applicant to return the wage subsidies disbursed (in full or in part) in the second tranche and/or pay a penalty to the Government in the event that the Secretariat subsequently finds out any breach of the Terms and Conditions by the applicant.
  14. The Secretariat and the ESS processing agent reserve all rights to investigate an applicant, including but not limited to conducting on-site auditing at the relevant companies/organisations and requesting additional documents and information (including but not limited to information that provides reasonable explanation to the “redundancies made” by the applicant), in order to verify whether the applicant has breached any undertakings, terms and conditions of ESS, and whether any penalty is applicable. If an applicant makes any false statement or misrepresentation, withholds any information, or furnishes to the Government, the Secretariat and/or the ESS processing agent any false or misleading documents/information for the purpose of obtaining subsidies under ESS, the applicant may be liable for prosecution.

    A. General conditions

  1. All applicants are bound by these terms and conditions of ESS (including the attached Personal Information Collection Statement, Privacy Policy, and Copyright Notice & Disclaimer) as well as the terms in the application forms (collectively referred to as the “Terms and Conditions”). Any default or negligence of any employee or agent of an applicant shall be deemed to be the default or negligence of the applicant.
  2. Personal Information Collection Statement, Privacy Policy, and Copyright Notice & Disclaimer of ESS are available on this website and can be viewed at the links below:
    1. Personal Information Collection Statement
    2. Privacy Policy
    3. Copyright Notice & Disclaimer
  3. The Government reserves the right to revise the Terms and Conditions and other information contained in the ESS website (including Frequently Asked Questions) from time to time. Applicants agree that the Government shall not be liable for the applicants or any third party for any loss whatsoever as a result of any such revision. The revised Terms and Conditions or other information will take immediate effect. Applicants should visit this page periodically to review the latest version of the Terms and Conditions.
  4. Without prejudice to the other Terms and Conditions, the Government has the final decision on all relevant matters relating to ESS.
  5. The applicant shall be responsible for the content of the application (including information and documents submitted via the application form or other specified means) and for the applicant’s acts or omissions (including but not limited to any third party liability). The applicant must provide true, complete and accurate information in the application form, and submit one application form only. The Government reserves the right to reject an applicant’s application if the applicant provides any false or misleading information, makes any misrepresentation, withholds any information, provides incomplete or inaccurate information, submits more than one application form, or otherwise breaches any of the Terms and Conditions. If an applicant makes any false statement or misrepresentation, withholds any information, or furnishes to the Government, the Secretariat and/or the ESS processing agent any false or misleading documents or information for the purpose of obtaining subsidies under ESS, the applicant may be liable for prosecution.
  6. (For employers only) The subsidy disbursed to an applicant under ESS may only be used for the specified purpose mentioned in paragraph 3.4 above. The applicant shall hold the subsidies as trustee for the Government until the relevant subsidies are used for the specified purpose in accordance with these Terms and Conditions. The Government shall claw back any amount of the subsidies not used for the specified purpose.
  7. (For employers only) The Secretariat and/or the ESS processing agent will, for the purpose of vetting, assessing and reviewing the applications, obtain information about winding up, deregistration, striking off and dormant companies from the Companies Registry, Official Receiver’s Office and/or relevant departments of the Government. Notwithstanding that an application has been approved, if the Government finds out that the applicant is involved in winding up, deregistration or striking off process or has become dormant, the Government has the right to refuse disbursement of subsidies to the applicant and revoke the relevant approval of the application. The Government reserves the right to claw back all or any part of the subsidies (depend on the circumstances) in the event that the disbursement has already been made.
  8. B. Representations and warranties

  9. By submitting the application form for ESS, the applicant agrees to accept and abide by all Terms and Conditions. By submitting the application form for ESS, the applicant represents, warrants and undertakes that:
    1. the applicant has carefully read and understood the details of ESS and the Terms and Conditions, and agreed to abide by the Terms and Conditions;
    2. all information provided in the application form and documents furnished in relation to the application under ESS (including supplementary information and document(s) (if any)) are true, complete and accurate;
    3. the applicant fulfils all requirements and criteria of application for ESS;
    4. the applicant complies with all applicable laws (including but not limited to the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong));
    5. the authorised representative has been duly authorised by the applicant to submit the application and conduct relevant matters on the applicant’s behalf;
    6. (for employers only) the applicant will not “make redundancies” during the subsidy period of the second tranche (i.e., the number of paid employees in any one month during September to November 2020 must not be less than the “committed headcount of paid employees”, i.e. the total number of paid and unpaid staff in March 2020), and will spend all the wage subsidies provided by the Government for a particular month on paying wages to the applicant’s employees for the same month during the subsidy period. In case of any breach of the above undertakings, the successful applicant is required to return any wage subsidies disbursed (in full or in part) in the second tranche and/or pay a penalty to the Government; and
    7. (for employers only) the applicant has read the Personal Information Collection Statement in the Terms and Conditions and understands that provision and disclosure of any personal information (including but not limited to the personal information of relevant employees (if applicable/if any)) to the Secretariat and/or the ESS processing agent must be in accordance with the relevant provisions and requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong), including the Data Protection Principle 3 on the use of data, i.e. unless with the express and voluntary consent of the data subject (“prescribed consent”), the personal data must not be used for any purpose other than the one mentioned at the time the data were collected (or a directly related purpose). The applicant confirms that (if the applicant has provided the personal information of relevant employees and other third parties (if any) and Data Protection Principle 3 so requires), the applicant has complied with relevant provisions and requirements of the Personal Data (Privacy) Ordinance, including adhering to Data Protection Principle 3 that prescribed consent must be obtained from the relevant employees in relation to the provision and disclosure of their personal information (if applicable).

    C. Authorisation

  10. The applicant agrees that the Secretariat and the ESS processing agent has the right to further enquire about or clarifications with the applicant, including but not limited to conducting on-site audit at the relevant organisations and requesting additional information and document(s) from the applicant, as well as contacting Government departments or other relevant organisations or persons in respect of the documents provided (including supplementary information and document(s) (if any)), for the purposes of vetting, assessing and reviewing the applications as well as for monitoring and statistical uses.
  11. The applicant agrees to the collection by the Government, the Secretariat and the ESS processing agent of the information concerning the applicant, and the applicant’s authorised representative and employees, (including any personal data under the Personal Data (Privacy) Ordinance) submitted by the applicant and the applicant’s authorised representative on the ESS website or by other specified means (and in circumstances relevant to the application for ESS subsidies). The relevant personal data will be used for the purposes specified in the Personal Information Collection Statement.
  12. (For employers participating in MPF Schemes only) The applicants shall authorise the MPF trustees to provide the ESS processing agent (as the applicants’ agent) with the applicants’ MPF record certificates issued by them to verify the information related to their MPF contributions. Such relevant information on the MPF record certificates shall include but not limited to applicants’ names in the MPF Schemes in which they participated during the period from December 2019 to November 2020 (i.e. until the end of the second-tranche subsidy period), names of the MPF Schemes in which they participated, employer’s participation numbers, scheme numbers of the relevant employees under the MPF Schemes, relevant incomes and contributions (including the quarterly or yearly contributions during the period). The applicant shall authorise the ESS processing agent (as the applicants’ agent) to receive the relevant MPF record certificates issued by the MPF trustees, and use the relevant information on the MPF record certificates for the purposes of calculation of subsidies, vetting, assessment and review of applications as well as monitoring, handling of disputes and follow-up issues in relation to ESS subsidies and for statistical uses. The applicants agree that the ESS processing agent will not be liable for any responsibilities between them.
  13. (For SEPs only) The applicants shall authorise the MPF trustees to provide the ESS processing agent (as the applicants’ agent) with the relevant MPF record certificates issued by them to verify MPF-related information. Such relevant information on the MPF record certificates shall include but not limited to the names and HKIC numbers of the applicants under the MPF Schemes in which the applicants participated, the names of the MPF Schemes in which they participated, the applicants’ participation numbers and the dates of opening the “SEP MPF accounts”. The applicants shall authorise the ESS processing agent (as the applicants’ agent) to receive the relevant MPF record certificates issued by the MPF trustees, and use the relevant information on the MPF record certificates for the purposes of vetting, assessment and review of applications as well as monitoring, handling of disputes and follow-up issues in relation to ESS subsidies and for statistical uses. The applicants agree that the ESS processing agent will not be liable for any responsibilities between them.
  14. D. Governing law and jurisdiction

  15. The Terms and Conditions shall be governed by and construed in accordance with the laws of the HKSAR. The Government and the applicants agree to submit to the exclusive jurisdiction of the Hong Kong courts.
  16. If any provision of the Terms and Conditions is found to be invalid or unenforceable by any Hong Kong courts, such invalid or unenforceable provision will not be treated as forming part of the Terms and Conditions. The remainder of the Terms and Conditions will continue to be in full force and effect.
  17. E. Third party rights

  18. Apart from paragraphs 10.11 and 10.12, the Terms and Conditions do not confer or purport to confer on any third party any benefit or right to enforce any term of the Terms and Conditions pursuant to the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong).
  1. The Terms and Conditions constitutes the entire agreement between the Government and the applicant with respect to all matters concerning ESS. The applicant acknowledges that in entering into the agreement, it has not relied on any statements, warranties or representations given or made by the Government.
  1. The English version of the Terms and Conditions shall prevail, in case of discrepancies between the English and Chinese versions.
  1. For enquiries about ESS, please contact the Secretariat and/or the ESS processing agent by:
  2. Email:enquiry@employmentsupport.hk

    Enquiry hotline:1836-122

  3. Those who have submitted applications can contact the Secretariat and/or the ESS processing agent via the specified means and should cite their application number at the time of enquiry and provide the information required for verification of identity.
  4. For enquiries relating to provisions under the Employment Ordinance or conditions of employment, please contact the Labour Relations Division of the Labour Department:
  5. Email:enquiry@labour.gov.hk

    Enquiry hotline:2717 1771(the hotline is provided by 1823)

    Contact information of Offices of the Labour Relations Division: https://www.labour.gov.hk/eng/tele/lr1.htm

Personal Information Collection Statement

This Personal Information Collection Statement relates to personal data supplied by you on the website of Employment Support Scheme (ESS) (and in circumstances relevant to the application for ESS subsidies). The provision of your personal data (including but not limited to an individual’s full name, HKIC number, telephone number and email address) is voluntary, though true, complete and accurate personal information must be provided so as to enable us to process your online application for ESS and related matters. Failure to do so may render the application invalid, not being accepted and/or disqualified.

Purposes of collection of personal data

The ESS Secretariat (“the Secretariat”) and/or the Central Processing Agent for ESS appointed by the Secretariat ( “the ESS processing agent”) respect(s) the privacy of your personal data. The Secretariat and/or the ESS processing agent will ensure that personal data submitted via application forms are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). Unless with your consent, any personal data provided by you (with the exception of the names of the employers, the total amount of wage subsidies concerned and their “committed headcount of paid employees” in the case of employers) through this website (and in circumstances relevant to the application for ESS subsidies) will only be disclosed to and used and retained by organisations or persons authorised by or associated with the Secretariat and/or the ESS processing agent in the operation of ESS for all or any one or more of the following purposes:

  • handling, verification, vetting and approval of your online application, disbursement and claw back of subsidies in relation to ESS;
  • matching your personal data with the database of Government bureaux/departments/organisations for vetting, assessment, review purposes as well as monitoring and statistical uses;
  • all other purposes relating to assisting the Secretariat and/or the ESS processing agent in implementing ESS; and
  • statistical analysis relating to the operation and periodic review of the Secretariat and/or the ESS processing agent, and the statistics obtained will not be released or made available to a third party in a form that identifies the data subjects (with the exception of names of the employers, the total amount of wage subsidies concerned and their “committed headcount of paid employees” in the case of employers).

Disclosure of personal data

Information provided may be disclosed:

  • to the Secretariat and/or the ESS processing agent and their designated organisations or persons for vetting and approval purposes;
  • to relevant organisations and/or persons for the purpose of matching with the database of Government bureaux/departments/organisations for the purposes of vetting, assessing and reviewing applications under ESS and other subsidy schemes of the Government, as well as for monitoring and statistical uses;
  • (for employers only) to members of the public for monitoring purpose, limited to the names of the employers, the total amount of wage subsidies concerned and their “committed headcount of paid employees”;
  • to relevant parties (including Government departments of the HKSAR, Hong Kong courts and/or third parties in Hong Kong/other places) in compliance with applicable laws and regulations and/or as authorised or required by law and/or pursuant to court orders;
  • to organisations and/or persons authorised by or associated with the Secretariat and/or the ESS processing agent in the operation of ESS for the purposes set out in “Purposes of collection of personal data” above; or
  • pursuant to or as permitted under the Personal Data (Privacy) Ordinance.

Access to and correction of personal data

In accordance with the Personal Data (Privacy) Ordinance (Cap 486 of the Laws of Hong Kong), you have the rights to:

  • check whether the Secretariat and/or the ESS processing agent hold(s) your personal data;
  • request a copy of such personal data held by paying an administration fee;
  • correct personal data that is inaccurate; and
  • ascertain the policies and practices in relation to personal data.

Any enquiries about the personal data collected in the application form, including access to and correction of personal data, could be made in writing to the Secretariat by email:

Email:enquiry@employmentsupport.hk


Privacy Policy

Confidentiality and information security

In order to protect your privacy, the Employment Support Scheme Secretariat (“the Secretariat”) will, in accordance with the Personal Data (Privacy) Ordinance and according to the nature of the personal data collected, adopt all reasonable and practicable measures to ensure that all personal data are correct and kept securely and confidentially, and will follow the relevant legislation in making corrections and giving access to data. However, the Secretariat and/or the Central Processing Agent for ESS appointed by the Secretariat (“the ESS processing agent”) may disclose such information for the purposes and under the circumstances in “Purposes of collection of personal data” and “Disclosure of personal data” in the “Personal Information Collection Statement”.

Retention of personal data

Your personal data will be kept by the Secretariat and/or the ESS processing agent for a reasonable period of time as may be required for the above specific purposes for which they were collected and in accordance with the relevant statutory provisions. After that time, your personal data will be erased.

Cookies

Cookies used (if any) in any part of this website will not be deployed for collecting personal data. When you fill in the application form on this website, cookies will be stored in your computer’s hard drive. You cannot submit the application form on your computer without cookies. Cookies will automatically be deleted after you submit the application.

Amendment to this Privacy Policy

The Secretariat reserves the rights to amend its prevailing Privacy Policy at any time and will upload any such amendments to this website.


Copyright Notice & Disclaimer

The information on this website is updated periodically and meant for your reference only. The Government does not warrant or represent that the information provided on this website is complete and accurate or is up to date. The Government does not accept any liability for any loss or damage however arising from or in reliance upon the contents of this website.

The information and materials on this website and any corresponding intellectual property rights (with the exception of the newspapers and magazine clippings or as otherwise stated) belong to the Government. Unless with the prior express written consent of the Government, reproduction, distribution, retransmission or publication of any of the information or materials on this website or any part thereof or otherwise dealing with the same or interfering with or disrupting the servers or network connected to the website in whatever manner and in whatever medium and for whatever purpose is strictly prohibited.

Nothing contained in this website should be construed as granting any licence or right of use of any intellectual property rights belonging to the Government.

The provision of a link to any other website or location does not signify endorsement by the Government of such other website or location or its contents. The Government does not accept responsibility for the information and materials of any website referred to or accessed through this website.

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